1. A prospective consumer can obtain a free application form from the Sub-Division office in their area.
2. The duly filled application form must be submitted to the same Sub-Division office, where the concerned clerk will issue a receipt as an acknowledgment of submission.
3. The application for a new connection will be processed by the Sub-Division, and the connection will be installed within one month.
4. If the connection is not feasible due to technical or other reasons, the prospective consumer will be informed accordingly, along with the reasons for rejection.

In case any bill contains any error the consumer should report to the concerned Sub-Division/Revenue Office.

07-days period is allowed for depositing the electricity bills.

AJKED has made arrangements with all scheduled banks of Pakistan, UBL Omni, EasyPaisa (Telenor Bank), HBL Konnect (online), and post offices. These institutions have designated branches across AJK to facilitate consumers in paying their bills. Consumers can deposit their bills at any authorized bank branch or post office within their district or city.

For whatever reason a connection has been disconnected it can be reconnected by applying for the same on the prescribed form available with the concerned Revenue Office free of cost, and after complying with the specified instructions, the connection is resorted.

The change in name of the connection can be arranged by applying for the same to the concerned Sub-Division, on the prescribed application form to be submitted duly filled in along with the required document to substantiate justification for change of name. After the applicant has fulfilled all the pre-requisites for change of name, the connection is changed into the desired new name.

The consumer will have to apply to the SDO/other competent authority who will arrange the verification of the load and test report and will arrange the reduction/extension of the load.

The consumer who does not want to continue his electricity connection will apply for permanent disconnection to the SDO. The connection would be permanently disconnected by the SDO after obtaining clearance from Revenue Office.

AJK Electricity Department Schedule of Electricity Tariff is displayed By Clicking the Below Link.
Electricity Tariff

A ‘Detection Bill’ is served for:
1. illegal abstraction of electricity or consumption of energy;
2. direct hooking and
3. on account of slowness etc.
Detection bill for dishonest abstraction of electricity is assessed strictly in accordance with the provisions of section 26-A of the Electricity Act, 1910.

If arrears have been included erroneously, you can get it corrected, on showing your previous bill’s bank receipt, from concerned Revenue office/Revenue branches.